The ESI eCloud PBX™ is an award-winning hosted phone system that leverages the internet for core call processing and routing, eliminating the need for on-premises equipment that require complex programming and maintenance. This powerful solution saves companies both time and money, providing increased scalability and allowing the solution to grow alongside their business. Additionally, unlimited calling in North America and Mexico (some restrictions apply) will help save even more on communications costs.

Now more than ever, businesses need the ability to manage a distributed workforce, whether in the office or working from home. This solution delivers users the critical flexibility and business tools to work from anywhere the job requires. Always on the go? The companion smartphone application lets busy professionals use their mobile phone while accessing the same powerful tools found on their desktop phone.

Dynamic, seamless integrations with popular platforms like MS Teams, Clio, Google and Outlook (and many others) help businesses deliver a professional experience to their customers. Advanced features such as SMS Texting, voicemail transcriptions, call recordings, video conferencing and screen sharing tools provide organizations a wealth of tools to improve their customer service and communications.

Businesses need to be available to communicate with their customers at all times, and ESI’s carrier-grade cloud infrastructure is optimized for maximum uptime and reliability. The network is also encrypted using the latest advanced security protocols to ensure safe and secure communications.